Data Controller: 3K Travels Oy (Business ID: 3634449-7, Finland)
3K Travels Oy (“we”, “us”, “our”) is fully committed to protecting your privacy and managing your personal data transparently in strict compliance with the **EU General Data Protection Regulation (GDPR)** and the Finnish **Data Protection Act (1050/2018)**. This Privacy Policy details how we collect, store, share, and protect information collected directly from retail consumers (B2C) as well as data transferred to us via our global business partners and outbound travel agencies (B2B)].
1. Information We Process
To deliver professional destination management services, custom land packages, and booking confirmations, we may collect and process the following information:
- Identification Data: Full legal names, genders, dates of birth, nationalities, and passport numbers (when strictly required for localized transport or visa invitation confirmations).
- Contact Information: Email addresses, phone numbers, and emergency contact details.
- Logistical Tour Records: Travel schedules, flight numbers, accommodation vouchers, specific itinerary choices, and custom tour configurations.
- Special Category Data: Voluntary, health-related information supplied by you or your booking agent, limited strictly to specific dietary preferences, allergen considerations, or physical mobility restrictions needed to execute tours safely.
2. Legal Basis and Purpose of Processing
We process your personal information strictly under the following GDPR lawful parameters:
- Performance of a Contract: To coordinate bookings, fulfill ground logistics (hotels, transport, activities), and communicate updates directly to you or your contracted travel agent.
- Legitimate Business Interests: To optimize our website experience, prevent commercial fraud, maintain accounting records, and resolve potential operational disputes or complaints.
- Consent: Where retail users voluntarily sign up for newsletters or specify sensitive medical/dietary assistance requirements.
3. Data Sharing and Cross-Border Transfers
3K Travels Oy never sells or rents passenger files to third parties. Your data is shared exclusively with chosen third-party providers involved in realizing your trip layout (e.g., local hotels, charter coach lines, safari handlers, and guides).
B2B Data Flow Protection: When we operate as a Destination Management Company (DMC), passenger logs flow across borders between the European Economic Area (EEA) and outbound agents abroad (such as travel agencies based outside of finland). 3K Travels Oy implements appropriate protective protocols and standard contractual arrangements to ensure passenger data receives an equivalent standard of safety as required inside the EU.
4. Retention Periods
We retain personal logs only as long as strictly necessary to complete tour executions, manage customer service lifecycles, or comply with mandatory corporate taxation and commercial book-keeping frameworks active under Finnish law (which generally mandate retaining core commercial transaction records for up to six years).
5. Your GDPR Rights
As a data subject within the EU/EEA framework, you hold absolute authority over your records, including the right to:
- ✓ Access your processed file records
- ✓ Request correction of inaccurate information
- ✓ Restrict processing constraints
- ✓ Withdraw consensus configurations
- ✓ Demand complete record deletion (“Right to be Forgotten”)
- ✓ Port records to another provider
To execute any of these legal processing choices, please contact our data controller directly at our official business address or corporate email portal. If you believe your data has been handled incorrectly, you have the right to lodge a formal complaint with the **Office of the Data Protection Ombudsman** (*Tietosuojavaltuutetun toimisto*) in Finland.
6. Photography and Marketing
3K Travels Oy reserves the right to use any photographs or videos taken during the tour for marketing and promotional purposes unless otherwise specified by the client in writing.
7. Cookies and Tracking Technologies
3K Travels Oy uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. You can manage your cookie preferences at any time through your browser settings, though disabling certain cookies may impact website functionality.